Spanish Speaking M365 Support Engineer

**Company Description**
One of Upwork's largest clients, an American multinational technology company, is in search of a **Spanish Speaking M365 Proactive Copilot Ambassador** with strong communication skills and knowledge on M365 Copilot and technologies.
**The Proactive Copilot Ambassador**will utilize their expertise in Microsoft 365 products and services to provide technical support and advise customers by helping them gain the most from their M365 subscriptions.
The Ambassador will have excellent native or bilingual English speaking, listening and chat skills in order to communicate with customers and should be available immediately.
Deliverables will involve proactively reaching out to customers purchasing a Copilot subscription. This outreach aims to understand the reasons behind the purchase, guide them through Copilot features in M365 products according to their business needs, gather insights on their experience using Copilot, and address any potential concerns or...