Location
cape town
Job Type
Full-time
Posted
June 04, 2026
Job Description
Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (Xaa S) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. We are seeking a skilled and solutions-driven SQL Developer / Database Solutions Specialist to join our team. This full-time role reports directly to senior management and is responsible for maintaining existing data applications while developing new database solutions and workflows to support evolving business needs across multiple contact center clients and...