Sr Analyst I Software Engineering

DXC Technology · Hyderabad, Telangana, India

Location

Hyderabad

Job Type

Full-time

Posted

May 28, 2026

Job Description

Job Description:
The ideal candidate will have a strong understanding of Starlink Production Core Support.
He will be responsible for Eyes on glass Monitoring, Triage & Incident Ownership, Troubleshooting & Restoration, Cross-Team Collaboration, Platform & Application Stack Awareness and Service Quality & Process Excellence.
Triage & Incident OwnershipPerform rapid intake, triage, and prioritization of alerts, tickets, and incidents.Act as Incident Owner during high-severity events, ensuring clear communication, timely updates, and swift restoration of service.Maintain accurate, real-time incident timelines and post-incident documentation.
Troubleshooting & RestorationExecute root-cause isolation across application, middleware, APIs, data, and infrastructure layers.Use observability/monitoring tools (e.g., Kibana, Dynatrace, CloudWatch, Grafana) to correlate logs, metrics, and traces; identify anomalies, performance bottlenecks, and failure p...
        

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