Sr Customer Success Manager

MoEngage Inc. · manila, metro manila, Philippines

Location
manila
Job Type
Full-time
Posted
June 04, 2026

Job Description

Roles & Responsibilities

  • Be the point of contact for Accounts and be responsible for the growth of the customer
  • Build relationships with marketing and product team POCs of the customer
  • Provide relevant CRM and mobile marketing automation expertise to the Customers
  • Advise clients on the most effective ways to use the MoEnagage Platform
  • Be a Product Evangelist, consulting the top internet companies on their growth

Requirements

  • 3-6years of experience with SMB or mid market clients or managed accounts, across Technical, Presales, Technical Account Management
  • Understanding of the Mobile Ecosystem & App Marketing. Previous experience in a Success or Support Engineer role for a Saas company is a plus.
  • SaaS and B2B experience is a must.
  • Ability to understand customer requirements and see how MoEngage can add value in various ways.
  • Take ownership of the relations...

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