Sr. Knowledge Platform Architect - Claims & Ops

The Hartford · Helena, MT, United States

Location
Helena
Job Type
Full-time
Posted
June 13, 2026

Job Description

Sr Cons Learning - TD07FE
We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.
The Sr. Knowledge Platform Architect is a senior role responsible for defining and driving the end-to-end knowledge technology strategy, including headless content management architecture, content modeling, semantic structure (taxonomy/ontology/metadata), and AI integration—to ensure enterprise knowledge assets are AI-ready, governed, and operationally scalable. This role partners closely with Data Science, AI Engineering, Enterprise Architecture, and Knowledge Management to enable reliable knowledge retrieval, reasoning, and automation across AI use cases.
This individual is also accountable for upskilling and coaching the Knowledge Team in modern headless CMS patterns and str...

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