Store Supervisor

Bedard Ressources · Québec City, Quebec, Canada

Location
Québec City
Job Type
Permanent
Posted
March 23, 2026

Job Description

Tasks

  • Place the customer experience at the heart of all actions and decisions.
  • Act as a role model in terms of service by guiding employees on the floor and promoting exemplary behaviors.
  • Contribute to creating a positive work environment where respect, engagement, and enjoyment are encouraged.
  • Maintain harmonious relationships with colleagues and ensure smooth communication.
  • Coach employees to ensure quality and consistency in work (coaching, feedback, disciplinary measures when required).
  • Manage complex customer service situations and ensure proper follow-up.
  • Ensure cleanliness, visual appeal, and general store presentation according to established standards.
  • Participate in operational tasks such as receiving goods, merchandising, returns, cashier duties, and audits.
  • Assist in preparing schedules and payroll processes.
  • Ensure compliance with internal policies and health...
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