Location
cape town
Job Type
Full-time
Posted
June 01, 2026
Job Description
Overview
Job Overview
The successful applicant will be responsible for directly managing and developing a team to efficiently and effectively achieve business and campaign objectives, ensuring quality standards are adhered to at all times.
Qualifications
Qualifications and Experience
- Matric/ Equivalent
- Minimum of 6 months + tenure with Teleperformance as a current Team Leader – Essential
- Customer Service experience
- Able to work on shift rotations & Able to work a varying schedule
- Knowledge of e-mail application utilized by Supplier (Google and Windows Tools)
- Has basic knowledge of Office Applications and used a desktop computer system before
- Ability to navigate between multiple windows
- Ability to launch and close applications
- Ability to navigate within folder system
- Ability to navigate within web-based applications