Supervisor

Purpose

The Supervisor will assist leading and supporting a team of Team Members that work at our Buff City Soap locations. The Supervisor will provide consistent support to the team and must have the ability to manage, lead and train multiple employees, drive to achieve major KPI’s, manage daily production, and focus on the guest experience.

Duties & Responsibilities

• Promote and maintain consistent accountability and adherence to company policies and procedures, ensuring all operational changes are communicated and implemented in store (Ex. PPE procedures). This includes but is not limited to evaluating, discipling, and terminating employees if and when needed.
• Embody our culture, mission, and core values.
• Follow all safety guidelines for working with lye, raw materials, and equipment.
• Provide excellent guest service by building good relationships and understanding and meeting their needs.
• Bec...