Support Analyst

Support Analyst role at Hansen Technologies

Location: Onsite - Buenos Aires, Argentina

Hansen (ASX: HSN) is a global provider of software and services to the energy, water, and communications industries. With our award‑winning software suite, we help more than 600 customers in over 80 countries to create and deliver new products and services, engage with customers, and control and manage critical revenue management and customer support processes.

At Hansen, we enable our customers to deliver essential services through innovative software solutions. As a Support Analyst, you’ll play a vital role in ensuring operational stability for our Banner SaaS platform. Your work directly impacts our customers’ ability to maintain daily business operations by meeting SLA commitments, troubleshooting technical issues, and collaborating with internal teams to resolve incidents quickly and effectively.