Support Manager

Support Manager (Indian Nationals Preferred)

Our company is seeking a highly motivated and experienced Support Manager to join our team in Ajman, UAE. This is a full‑time position, with a preference for Indian nationals who are fluent in English.

As the Support Manager, you will be responsible for managing a team of support staff and ensuring the smooth operation of our customer service department. Your main duties will include handling customer inquiries and complaints, monitoring support systems and processes, and providing training and guidance to your team. A biometric passport is required for this position.

Responsibilities

• Manage a team of support staff to ensure efficient and effective customer service
• Respond to customer inquiries and complaints in a timely manner
• Monitor support systems and processes to identify areas for improvement
• Train and mentor support staff on best practices for handling custo...