System Administrator

iScale Solutions works with technology companies to effectively scale their development, support and operations processes.

Job Description

• Management of infrastructure, network, equipment, and facilities
• Update and maintenance of LDAP and other corporate applications
• Plans internal and external process improvements for continued service excellence
• Manages all internet equipment peripherals, and ensures that these equipments are properly maintained, updated, and in good running condition at all times
• Liaises with internet service provider should there be any issues
• Develop a back-up/disaster recovery plan for a network emergency
• Manages, fulfills, and/or escalates IT Helpdesk tickets
• Provides troubleshooting for servers, network devices, and firewall configurations
• Provide basic PC troubleshooting and software installation for end-users
• Notifies end users of outage and/or maintena...