Team Leader - Surveillance controller

The Team Leader Surveillance will monitor and analyze physical and online gaming environments, ensuring compliance with security protocols and industry standards.

The role involves creating reports, maintaining logs, and promptly reporting suspicious activities while collaborating with QA teams to enhance system reliability.

This position demands strong analytical skills, technical proficiency, and the ability to operate effectively in a fast-paced, 24/7 environment.

Responsibilities

• Incident Verification and Resolution: Analyze and verify studio-reported incidents, ensuring timely resolution. Prepare assistance reports for potential disciplinary actions or staff evaluations.
• Roulette Wheel and System Analysis: Perform detailed analysis of roulette wheels to detect deviations beyond accepted standards, ensuring the integrity of gameplay. Operate security systems to monitor and maintain high levels of surveillance.
• Survei...