Job Description
About GliaGlia is the leading AI customer service solution for banks and credit unions.Our platform unifies AI and human agents across every voice and digital conversation through our proprietary ChannelLess® Architecture.With AI for AllTM, organizations overcome the tradeoff between efficiency and experience by using AI to automate conversations and elevate service operations.Valued at over $1 billion and named a Deloitte Technology Fast 500TM company for five consecutive years, Glia powers over 700 financial institutions and maintains an industry‐leading 72 NPS.We're also certified as a Great Place to Work, with 98% employee satisfaction.The workAs a Technical Account Manager at Glia, you will play a key role in ensuring the success and satisfaction of our clients by collaborating with Customer Success Managers and Solutions Architects.This role involves working closely with both external and internal stakeholders as the primary technical resource for your clients, you will drive ...