Technical Account Manager (m/w/d)

Global Blue · Düsseldorf, North Rhine-Westphalia, Germany

Location

Düsseldorf

Job Type

Full time

Posted

June 07, 2026

Job Description

What you will do. A glimpse in your role:
In this role, you will manage the full technical relationship with local merchants, guiding them through the entire lifecycle of our Issuing Solutions integration projects. From the initial pre‑sales phase to the implementation of Tax Free Shopping (TFS) functionalities into merchant POS systems, you will ensure a smooth, coordinated, and high‑quality delivery.
You will act as a trusted advisor for merchants and internal teams, overseeing solution rollouts, supporting service delivery, and ensuring that integrations are fully embedded within Global Blue’s operational and technical framework.
Main responsibilities:
Drive technical presales activities for local accounts, supporting the commercial team with expertise and solution insights
Interface with internal and external project managers and stakeholders to ensure smooth implementation of TFS services
Deliver Issuing Solutions in full com...
        

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