Job Description
When creating a business-driven product within a dynamic industry, excellence in customer relationship management is fundamental. Our Technical Account Managers are key players in building long-lasting relationships with our customers, based on deep technical expertise, sharp commercial insight, and a strong understanding of their business needs. They guide customers in turning complex product capabilities into measurable business outcomes.
They combine a strong understanding of our platform’s capabilities with a clear view of each customer’s goals, owning retention, expansion, and advocacy for a focused book of strategic customers. By offering strategic guidance and aligning platform use with business priorities, they help customers make the most out of their investment in Avature.
Your challenges and objectives:- Gain extensive knowledge of Avature’s highly configurable platform, including future capabilities, AI features, and technical components.