Location
Pune
Job Type
Full time
Posted
June 03, 2026
Job Description
Job Description
Why This Role? Why Now?
Zendesk is the intelligent heart of customer experience, powering billions of conversations for world-class brands. As a Technical Architect, you aren't just a coder; you are a consultant and a visionary. You will join our Professional Services team to bridge the gap between complex business problems and elegant technical solutions. With our AI-first vision in full swing, this is your chance to lead high-stakes customer discovery and shape the future of CX architecture.
Who we’re looking for?
We are seeking a curious problem-solver with a strong consulting background and a customer-centric mindset. You should be someone who loves to lead technical discovery sessions, thrives in ambiguity, a...