Technical Consultant

About the Job As a Technical Consultant, you will play a client-facing, solution-oriented role responsible for designing, implementing, and optimizing Company's products within customer environments. This position requires strong consulting mindset, where you translate business requirements into scalable technical solutions and act as a trusted advisor to customers. You will work closely with customers, partners, delivery teams, and pre-sales to ensure successful solution design, deployment, and adoption, while driving business value. Key Responsibilities Solution Consulting & Design Engage with customers to understand business requirements and translate them into technical solution architectures Provide best practice recommendations aligned with telecom/contact center ecosystems Prepare solution design documents, architecture diagrams, and integration flows Support pre-sales teams with technical inputs, demos, and solution positioning Implementation & Delivery Lead end-to-end ...