Technical Customer Success Manager APAC

You'll act as a crucial bridge between our customers and Aikido Security’s platform, driving adoption, ensuring value realization, and protecting against churn.

• Engage with accounts at risk to prevent churn.
• Drive product adoption and maximize customer value.
• Escalate complex issues.
• Debug and resolve workflow issues.
• Drive onboarding and deployment for new clients.
• Deliver training sessions to customer teams.
• Share customer insights with the product team.

• Medior/Senior profile with prior experience in customer success, technical account management, or a similar role.
• Tech‑savvy, with the ability to debug and investigate technical workflows.
• Strong communication and proactive, with a “get stuff done” attitude.
• Comfortable working independently and managing multiple p...