Technical Engineer I – ServiceNow Platform

General Mills · Hyderabad, Telangana, India

Location

Hyderabad

Job Type

Full-Time

Posted

June 07, 2026

Job Description

Technical Engineer I – ServiceNow Platform (ITSM)
Function: Digital & Technology
Location: Mumbai – Powai
Work Mode: Hybrid
Reporting To: D&T Manager – ServiceNow Platform
About the Role
General Mills is looking for a skilled ServiceNow Developer – ITSM to join the ServiceNow Platform team. The role involves development, customization, integration, and support of enterprise ServiceNow solutions while collaborating with global stakeholders and platform teams.
Key Responsibilities
Develop and customize ServiceNow ITSM modules including Incident, Problem, Change, Request, and Service Catalog.
Build workflows using Flow Designer, Business Rules, Client Scripts, UI Policies, and Script Includes.
Develop integrations using REST/SOAP APIs, MID Server, Import Sets, and Transform Maps.
Work on Service Portal / Employee Center, Catalog Items, Virtual ...
        

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