Location
, selangor, malaysia
Job Type
Full-time
Posted
June 05, 2026
Job Description
- Deliver support to dealers and customers by offering guidance, troubleshooting, and consultation on software products through phone, email, and remote sessions.
- Maintain detailed records of all activities, including inquiries, issues, customer feedback, and the solutions provided.
- Continuously follow up on unresolved tasks internally and externally to ensure all customer inquiries are properly addressed.
- Demonstrate the ability to work effectively both independently and as part of a team.
- Perform additional tasks as assigned by team leaders when necessary.
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