Job Description
Location: Singapore
Working Hours: Sunday to Thursday | 11:00 AM to 7:00 PM
This is not an internal IT role.
This is not a helpdesk position.
This is a vendor-grade technical leadership role operating at OEM engineering standards, supporting mission-critical server and storage environments across multiple regions.
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ABOUT THE ROLE
Maintech is looking for a hands-on Level 3 Subject Matter Expert who can take full ownership of complex technical escalations, perform deep troubleshooting and root cause analysis, and provide final technical direction for critical customer issues.
You will act as the senior technical escalation point for incidents that cannot be resolved by L1 and L2 teams.
This role requires:
• Strong analytical and troubleshooting capability
• Technical ownership from investigation thr...