Technical Product Engineer, End User Experience

This is a hybrid role, requiring the successful candidate to attend our Tralee office.

Overview

SMBC is seeking a Technical Product Engineer, End User Experience to serve as the technical execution partner to Workplace Technology Service Owners responsible for in-office employee platforms. The Technical Product Engineer, End User Experiencewill partners closely with Service Owners, Architecture, Cybersecurity, Facilities, Workplace Operations and Support teams to troubleshoot issues. You will also support assistance during incidents, implement approved changes and translate vendor and platform capabilities into practical, supportable solutions.

This role will report to the Strategic Planning and Operations Manager.

End User Computing Engineering & Operations