Technical Product Owner, Air Platform (Toronto)

Key Responsibilities

Conduct needs assessments with internal stakeholders — including the Senior Product Manager, Solutions & Support, and Procurement to identify business requirements and translate them into features or user stories. Maintain and extend the current Air shopping experience on existing platforms. Evaluate new carrier, GDS, NDC, and consolidator offerings; identify gaps versus each other. Collaborate with architects and technical lead on design patterns, performance tuning, and resilience considerations. Translate air‑specific concepts — fare construction, branded fares, ancillaries, PNR/booking record handling, ticketing, voids, refunds, and exchanges — into clear requirements the development team can implement. Determine scope and prepare requirements documents for key projects to ensure business and technical requirements are understood and accepted by stakeholders. Create and manage the Product Backlog, including prioritization, grooming, and communication t...