Technical Service Specialist - Apprendistato

Abbott · Rome, Italy, Italy

Location
Rome
Job Type
Full-time
Posted
June 02, 2026

Job Description

At Abbott, we are committed to improving health and well-being worldwide through innovative diagnostic solutions. We are looking for a **Technical Service Specialist** to join our Technical Service team and support our customers with high-quality, reliable technical service.

**Primary Objective**

The Technical Service Specialist is responsible for performing planned maintenance activities, hardware and software upgrades (TSBs), providing backup first-line (Level 1) service, and supporting instrument installations and deinstallations.

**Key Responsibilities**

+ Provide **first-line technical service** to Abbott Ambassadors (service interventions requiring less than 4 hours of labor)
+ Schedule and perform **planned maintenance (PM)** activities
+ Execute **hardware and software upgrades** (Technical Service Bulletins – TSBs)
+ Support **instrument installations and deinstallations**
+ Contribute to achieving **customer satisfacti...

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