Technical Services Manager in Mackenzie

Lead technical support operations at Podtech Data Centers in Mackenzie, BC. As the Technical Services Manager, you'll oversee HPC infrastructure, manage service delivery, and coordinate technician activities.

You will be responsible for the day-to-day technical operations in a mission-critical data center. This includes managing a team of Data Center Technicians, ensuring timely execution of customer requests, and maintaining operational standards. Strong leadership and technical skills in data center management are essential for this role.

Key Responsibilities:
• Oversee daily technical support operations for HPC and servers
• Manage smart hands services and hardware installations
• Lead customer support and service management activities
• Coordinate deployments and respond to technical incidents
• Promote continuous improvement and compliance in operations

Requirements:
• 5+ years in data center operations or ...