Location
dubai
Job Type
Full-time
Posted
June 08, 2026
Job Description
Technical Support Engineer
Location: Dubai, UAE
Industry: Automotive
Position Type: Full-time
Experience: 3-5 years
Key Responsibilities- Provide expert technical support to workshops for diagnosing complex vehicle issues across engine, transmission, and electronic systems.
- Analyze faults and ensure accurate and timely resolution to improve first‑time fix rates.
- Support field teams through remote and on‑site troubleshooting aligned with service level agreements.
- Liaise with manufacturers for escalations, technical queries, and product support.
- Review and validate warranty claims ensuring compliance and documentation accuracy.
- Conduct technical training sessions for service teams and evaluate effectiveness.
- Monitor recurring issues and provide feedback for product and service improvement.
- Ensure availability of technical tools, service bulletins...
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