Technical Support Engineer - Retail AI Systems (all genders)

GK SOFTWARE · Mitte, Berlin, Germany

Location

Mitte

Job Type

Full-time

Posted

May 31, 2026

Job Description

Join Nomitri and help bring real-world AI systems into production. We deploy computer vision solutions into retail environments across multiple countries — operating in complex edge + cloud setups and processing millions of events daily.
We’re looking for a highly analytical, hands-on engineer who enjoys digging into complex systems, solving real-world problems, and growing into a key role at the intersection of support, infrastructure, and AI systems.
Location: Berlin, Germany (hybrid)
What you'll do
Monitor and analyze live systems across stores using logs, telemetry, and video data.

Investigate and resolve issues in real-world environments (networking, configuration, hardware, deployments).

Support and validate deployments — from preparation to rollout in production.

Act as a technical interface to customers during rollouts and incident resolution.

Work closely with engi...
        

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