Location
navi mumbai
Job Type
Full-time
Posted
June 06, 2026
Job Description
Job Description
What You’ll Do
Position Title: Technical Support
Location: On-site, CBD Belapur, Navi Mumbai
Employment Type: Full-Time
What You’ll Do
Assist customers via email, live chat, and phone to resolve queries efficiently.
Troubleshoot technical issues, provide clear solutions and adhere to SLAs.
Analyze root causes of customer problems and guide them step by step.
Follow up on cases to ensure complete resolution and customer satisfaction.
Maintain accurate records of customer interactions for reference.
Deliver excellent customer service to enhance user experience.
Prioritize tasks ef...
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