Technical Support Executive

CONNECTING 2 WORK · Thiruvananthapuram, Kerala, India

Location

Thiruvananthapuram

Job Type

Full Time

Posted

June 03, 2026

Job Description

 Job Description 
Job Roles:
Respond to customer request over telephone email and Website chats.
Maintaining excellent levels of Quality, quantity and Customer satisfaction scores
Escalate situations in an appropriate manner and coordinate with supervisors towards resolution.
Meet Productivity, Quality and sales targets consistently.
Must Have:
Any Degree/ Diploma.
A neutral accent in English(without any MTI-Mother Tongue Influence)
Excellent in Verbal and Written Skills in English
Willingness to work in any shifts in a 24/7 environment.
Computer / Laptop with Headset & Fast internet.
Good To Have:
Working knowledge of LAN / WAN /Basic Troubleshooting and Technical Issues.

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