Technical Support Pro: Fast, First-Response SaaS Helpdesk

A leading technical service provider in Metro Manila seeks a Technical Support Representative to manage inbound calls and emails. Ideal candidates have at least 2 years of technical education and 1 year of support experience. Proficiency in Salesforce and Jira is required, along with strong communication skills. The role involves providing first-line support and following up on technical issues to ensure customer satisfaction.
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