Technical Support Representative

Technical Support Representative (B2).
Job Description.
Monday to Friday.
On-site.
Intermediate English (B2).
We are looking for a Systems Support Agent responsible for the setup, ongoing support, and maintenance of the General Ledger within supported payroll engines.
This role ensures proper configuration of the GL system, daily operational stability, and reliable integration between the GL and auxiliary systems. Additionally, the person will work closely with external clients to ensure successful implementations, reporting accuracy, and compliance with controls in production environments.
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Key Responsibilities.
Configure and maintain General Ledger (GL) system components.
Diagnose and resolve GL-related issues, including payroll errors.
Monitor GL processing to ensure data accuracy, integrity, and completeness.
Support accounting close processes: daily, monthly, quarterly, and annual.
Ensure compliance with project deadlines.
Ma...