Technical Support Specialist — Digital Chat & Email

Refinitiv is seeking a Digital Chat Assist to join their team in Mexico City. The role involves managing customer inquiries regarding technical issues with software and electronic products, ensuring timely resolutions and maintaining a professional service approach.

Candidates should have a Bachelor’s degree or equivalent experience, strong communication skills in both Spanish and English, and a commitment to customer satisfaction. Flexible hybrid work arrangements allow for a balanced work-life experience.