Technical Support Specialist

Dormakaba · dubai, dubai, United-Arab-Emirates

Location
dubai
Job Type
Full-time
Posted
June 04, 2026

Job Description

Overview

We are looking for a Technical Support & Commissioning Engineer to join our regional team based in the UAE. The role focuses on commissioning Access Control Systems (ACS) projects providing 2nd-level technical support to partners and customers and delivering operator and technical trainings.

Key Responsibilities
  • Commission ACS projects across the MEA Region.
  • Provide technical support and troubleshooting in line with SLAs and warranty coverages.
  • Develop and conduct technical training course for partners and customers.
  • Support R&D pilots product release testing and share knowledge internally.
  • Prepare and submit regular checkpoint reports.
Candidate profile
  • Diploma in Electronics (Bachelors in Electrical/Electronics/IT preferred).
  • 3 years experience in technical service commissioning or troubleshooting in Extra Low Voltage (ELV) solutions.
  • Knowledge of IT systems networkin...

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