Technical Support Specialist

Job Description
Insight Global is seeking a Technical Support Specialist to join one of our clients in the Seattle area. This is a contract-to-permanent opportunity, starting as a 2-month contract with strong potential to convert to a full-time role based on performance and business needs. The position follows a hybrid schedule, requiring onsite presence three days per week.
This role is ideal for someone with 2–4 years of IT or technical support experience who enjoys working in a fast-paced environment and supporting end users across both Windows and Mac environments.
Responsibilities

Provide day-to-day technical support to internal users, both onsite and remotely
Troubleshoot and resolve issues related to Microsoft 365, including Outlook, Teams, SharePoint, and OneDrive
Support general Microsoft products and Windows-based environments
Assist with MacOS and Apple device support, including hardware, OS, and basic application troubleshooting
Respond to tick...