Job Description
Support Engineer, Consumer Technology (Observability & Production Support)
Requisition ID: 219981 – Technology Operations Analyst
Location: Irving, TX or Charlotte, NC (Hybrid – 3 days/week onsite, 8‑hour in‑office day required)
Contract: 12 months, potential extension and intent to convert to FTE
Start Date: ASAP
About the Role
In this contingent assignment, you will serve as a business‑aligned Support Engineer supporting the stability, reliability, and observability of large‑scale, consumer‑facing technology within a regulated financial services environment.
You will operate at the intersection of application development teams, platform teams, and business stakeholders, helping translate system behavior into clear insights, business impact, and coordinated action. This role plays a critical function in Mission Control operations, supporting a portfolio of approxima...
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