Technology Program Management

Job Title: Technology Program Management
Duration: 12 Months
Location: Dallas, TX
Hybrid: 3 days onsite, 2 days remote

Job Description:

·       Manages execution of complex technical programs using established methodologies.

·       Focuses on Lead-to-Cash processes for Customer Support, Customer Success, and Service Delivery teams.

·       Oversees a technology landscape including Salesforce, Gainsight, and AI platforms.

·       Requires high-level cross-functional coordination.

Responsibilities:
Project Planning and Execution

·       Scope and plan large-scale, cross-functional technology projects from start to finish.

·       Form project teams and secure resource commitments from line managers.

·       Select project methodologies and ensure team adherence to processes.

·       Estimate project effort and manage budget acquisition.

·       Lead pro...