Telecaller Inbound

Vision India Services Pvt. Ltd. · Noida, Uttar Pradesh, India

Location

Noida

Job Type

Corporate Job

Posted

June 09, 2026

Job Description

  Roles & Responsibilities: 
 First point of contact for any grievance management of customer
 Create tickets based on customer query/grievance and works on it
 Close the ticket as per timeline agreed and communicate to customer
 If grievance is not resolved, assign it to next level as per matrix
 Prompt, energetic and follow the timeline
 Comply to defined processes
  Mandatory Skills: 
 1. Graduate/PG from any recognised university 2. Minimum 3 years of experience in tele calling-inbound

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