Location
cainta
Job Type
Full-time
Posted
June 06, 2026
Job Description
The Telemarketer is responsible for handling inbound inquiries and generating outbound leads across multiple brands. This role serves as a frontliner for customer communication via social media, website, e-commerce platforms, and phone calls. The Telemarketer ensures timely, accurate, and professional responses while supporting sales growth through lead generation and qualification.
Key Responsibilities
Inbound Customer Support & Inquiry Handling
• Respond promptly and professionally to customer inquiries from:
o Facebook Pages and other social media platforms (comments and direct messages)
o Company websites
o E-commerce platforms
• Provide accurate product information, pricing, availability, promotions, and basic after-sales support.
• Route complex concerns or escalations to the appropriate internal teams (Sales, Operations, Logistics, or Management).
• Maintain consistent brand tone and messaging aligned with company gu...
Key Responsibilities
Inbound Customer Support & Inquiry Handling
• Respond promptly and professionally to customer inquiries from:
o Facebook Pages and other social media platforms (comments and direct messages)
o Company websites
o E-commerce platforms
• Provide accurate product information, pricing, availability, promotions, and basic after-sales support.
• Route complex concerns or escalations to the appropriate internal teams (Sales, Operations, Logistics, or Management).
• Maintain consistent brand tone and messaging aligned with company gu...