Telephone Operator

Marriott · Chicago, IL, United States

Location
Chicago
Job Type
Full-time
Posted
June 02, 2026

Job Description

**Additional Information** Flexible shift and Open availability preferred, Eligible for benefits after 90 days
**Job Number** 26047689
**Job Category** Rooms & Guest Services Operations
**Location** 401 E Upper Wacker Dr, Chicago, Illinois, United States, 60601
VIEW ON MAP (https://www.google.com/maps?q=401%20E%20Upper%20Wacker%20Dr%2C%20Chicago%2C%20Illinois%2C%20United%20States%2C%2060601)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** $26.76-$26.76 per hour

**POSITION SUMMARY**

Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take...

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