Travel and Retail Manager CAA Club Group

Elevate customer service at CAA Club Group as a Travel and Retail Manager. Drive team development while managing operations in a supportive environment.
As the Travel and Retail Manager, you will lead staffing operations, ensuring exceptional customer service. This role emphasizes leadership and coaching, where you'll facilitate performance reviews and set annual store performance goals. Your analytical skills will be key as you measure financial performance against budget expectations while nurturing your team's growth and development.
Key Responsibilities:
• Oversee staffing to meet customer service standards
• Conduct performance reviews and coach team members
• Set and communicate annual goals for store outcomes
• Motivate associates to seek development opportunities
• Analyze financial performance monthly against budget goals
Requirements:
• Post-Secondary education is mandatory
• Minimum five years of leadership experience
• Proficient in MS Offic...