Location
mississauga
Job Type
Full-time
Posted
May 28, 2026
Job Description
Job Description:
We are looking for a highly skilled Production Support Engineer who can effectively manage production issues, participate in incident calls, and perform deep technical triage. The ideal candidate has strong hands‑on experience with production troubleshooting , database analysis , shell scripting , and a solid understanding of application environments . This role requires calm decision‑making during incidents and strong collaboration with development, QA, and infrastructure teams.
Key Responsibilities
- Act as a primary responder for production issues , ensuring quick triage and resolution
- Join incident / bridge calls , provide technical updates, and drive root cause analysis
- Monitor production systems and applications to proactively identify issues
- Perform log analysis, database checks, and system diagnostics during incidents <...