Location
pasig
Job Type
Full-time
Posted
June 08, 2026
Job Description
Description
- Provide excellent customer service by handling inquiries and resolving issues via phone, email, or chat.
- Manage and track customer interactions and transactions efficiently using company software.
- Achieve customer satisfaction and maintain high service quality standards.
- Collaborate with team members to improve service procedures and customer experiences.
- Conduct follow-up calls to ensure issues are resolved and customers are satisfied.
Requirements
- Educational Qualifications: High School Diploma or equivalent.
- Experience Level: 0–2 years.
- Skills and Competencies: Proficient in English Language, strong customer service abilities, and interpersonal skills.
- Qualities and Traits: Strong work ethic and people skills.
- Responsibilities and Duties: Ability to perform back office support as required.