Location
nelson
Job Type
Full-time
Posted
July 14, 2026
Job Description
Job Details
- Location: Nelson, BC V1L 4E3
- Work location: Hybrid
- Salary: $50,000 to $65,000 annually (to be negotiated) / 37.5 hours per week
- Terms of employment: Permanent, Full time
- Education: College, CEGEP or other non‑university certificate or diploma from a program of 1‑2 years
Experience
3 years to less than 5 years
Hybrid Work
Work must be completed both in person and remotely.
Responsibilities
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide customer serv...