Location
quezon city
Job Type
Full-time
Posted
June 05, 2026
Job Description
About This Role
The USRN - Supervisor position at UnitedHealth Group involves leading a team of clinical nurses, ensuring high-quality patient interactions, and driving operational performance in a telehealth environment. This role is ideal for experienced nursing professionals with leadership skills and a strong clinical background.
Highlights
- Location: Makati, National Capital Region
- Schedule: Full Time
What You'll Do
- Manage, coach, and mentor a team of US-licensed Clinical Nurses.
- Monitor and drive key performance indicators (KPIs) such as schedule adherence and quality assurance scores.
- Serve as the first point of leadership escalation for complex patient interactions.
- Actively guide and support nurses transitioning into a telehealth setting.
- Collaborate with the Operations Manager to identify workflow inefficiencies.
- Ensure the team adheres to HIPAA...