Value-Added Services Product Manager

Elevate customer experience through innovative product management at Optimum Communications, Inc. as a Product Manager for Value-Added Services. This role emphasizes strategic planning and user engagement across diverse service offerings.

Join the Consumer Product Management team to lead the strategy for products designed to enhance existing customer relationships and attract new ones. You will ensure alignment between product features and customer needs through comprehensive research and validation methods such as feedback sessions and beta tests. Your leadership will be critical in delivering successful product launches.

Key Responsibilities:
• Maximize portfolio value and customer interaction
• Continuously improve product solutions to serve user needs
• Act as an advocate for customer interest and satisfaction
• Achieve financial and customer experience KPIs
• Conduct market analysis to inform priority products

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