Voice Operations Supervisor – Lead, Coach & KPIs

The Allstate Corporation, via Integon, seeks a Voicework Supervisor to lead a 14–16 member team, drive KPIs, and coach staff to meet company goals. Responsibilities include performance reviews, policy interpretation, and in-depth coaching to elevate customer experience.

Applicants should have 1+ year of leadership experience, strong communication, and the ability to manage multiple priorities in a fast-paced environment.