VOIP & Networking Support Engineer – Level 2

A South African ICT provider is seeking a Level 2 Service Desk Agent to deliver advanced remote technical support for VOIP and connectivity solutions. This role involves managing incoming customer requests, providing complex troubleshooting, and ensuring timely issue resolution. Candidates should possess relevant certifications, along with at least 2 years of experience in a technical support role. The company offers competitive salaries based on skills and experience.
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