Waitress

The Position

To provide prompt and courteous F&B service to the Hotels guests.

KEY ROLES & RESPONSIBILITIES

• Read daily events to acknowledge any VIPs arrivals.
• Must know all menu items their garnishes contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked
• Present childrens menus when appropriate and describe specials and alternative cuisine
• Serve and clear food and beverage items in an unobtrusive and professional manner
• Utilize the POS system to ring up sales print checks close checks and complete cash-out procedures
• Carry trays bus and reset tables with linen china glass and silver
• Ascertain guests satisfaction and handle any problem which may arise informing a manager of the problem and how it was resolved
• Follow cash and credit card procedures according to the guidelines of the accounting department
• Ma...