Warranty Administrator

Job description

Grand Touring Automobiles is seeking to hire a warranty administrator. The warranty administrator is responsible for the prompt and accurate submission of manufacturer warranty claims and the resulting collection of all warranty claim revenue.

Accountabilities

• Be familiar with current manufacturer and company policies and procedures.
• Establish and maintain productive relationships with the manufacturer’s designated warranty representatives with which the dealership conducts business.
• Review every warranty repair order written for proper completion, accuracy and legibility according to the applicable policies and procedures manual.
• Return improperly completed repair orders to the person originating the document for correction and / or completion as necessary.
• Determine and enter the applicable labour operation codes, failure codes, and / or other administrative data required and enter them on...