Webex Calling Technical Consulting Engineer

Webex Calling is a Global Market Leader that provides a cloud-based carrier class VoIP platform.
This is not your typical helpdesk position. Webex Calling is a fully managed, scalable SaaS model that lets customers cost-efficiently deploy Webex Calling - into our integrated suite of communication and collaboration services.
You will technically understand the Webex Calling SaaS platform to look after trouble tickets, develop solution guides for our Partners and take an active technical role in deployment and support of the company's solutions.
- Front line resolution of technical issues while working with our global support team to provide industry-leading technical support for our Cloud Suite of Products.
- Provide Tier 2 support to our partner's level-1 support teams with assistance in problem resolution by providing answers and troubleshooting for our customer base by taking customer support calls, answer on-line chat, and respond to support portal tickets in a timely an...